Four calm steps from swab to insight.
No clinics, no waiting rooms. Here's exactly what happens between ordering your kit and reading your DNA story.
Free shipping
Delivered in 48 hours
Plastic-free
Eco-friendly packaging
Under 60 seconds
Kit activation
Send to lab
Sample kept up to 6 months
01
Day 0
Order your kit
Choose the kit that fits your goals. Ships discreetly, plastic-free, with prepaid return packaging. Activate online in under a minute.
- Free shipping in 48 hours
- Plastic-free packaging
- Activation in under 60 seconds
02
Day 1
Collect your sample
A simple cheek swab, no needles, no fasting. Follow the in-box card or our 90-second video. Seal, label, and drop in the prepaid envelope.
- Painless cheek swab
- Step-by-step walkthrough
- Drop-off or pickup options
03
Week 1 to 3
Send to lab
Your sample is processed at our CAP-accredited partner lab. Sequencing and QA take 2 to 3 weeks. You'll see status updates in your dashboard at every stage.
- CAP / ISO 15189 accredited
- Real-time tracking
- Sample retention up to 6 months
04
Week 4
Read your reports
Reports land in your dashboard as calm editorial cards, plain English, ranked actions, expert notes. Talk to Genoact AI or book a consultation any time.
- 8 wellness domains
- Plain-language insights
- AI + human consultations